We're here to help your family get the most out of SafeCircle.
Questions, feedback, or trouble with the app? Email us and a real human will get back to you.
✉️ Email SafeCircle Supportnextlevellabs@outlook.com · We typically respond within 24–48 hours.
Yes. Everything SafeCircle knows — your child's first name, age, lesson progress, and badges — is stored on your device only. Nothing is ever sent to servers, because there are none. Deleting the app deletes all of its data. Read more in our Privacy Policy.
In Kid Mode, open Settings and tap Grown-Ups Only, then solve a quick math question. That parental gate unlocks Parent Mode and keeps kids out of the parent dashboard. Parents can switch back to Kid Mode anytime from their own Settings tab.
Badges unlock automatically when lessons are completed — Safety Star, Smart Talker, Privacy Pro, and Alert Hero for finishing all three lessons. Each completed lesson also raises the Safety Score shown on the parent dashboard.
On iPhone or iPad: open Settings, tap your name, then Subscriptions. On Android: open the Play Store, tap your profile, then Payments & subscriptions. Your access continues until the end of the current billing period.
Not yet. Today SafeCircle is safety education only — lessons, practice scenarios, and conversation scripts. Monitoring is planned for a future update, and it will always require explicit parental consent before anything changes.
SafeCircle is designed for kids ages 6 to 14, with a friendly kid mode for learning and a parent dashboard built for grown-ups.